Paperback (30 May 2002)
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Out of stock
Minimizing Agent Turnover offers a wealth of ideas in which managers and supervisors can use on a daily basis. The key to operating a successful call center lies within the pages of this book.
| ISBN: | 9780963046420 |
| Publisher: | Purdue University Press |
| Imprint: | Purdue University Press |
| Pub date: | 30 May 2002 |
| Language: | English |
| Number of pages: | 193 |
| Weight: | 594g |
| Height: | 165mm |
| Width: | 241mm |
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