Publisher's Synopsis
Mess Management: Lessons from a Corporate Hit Man What's the worst thing that can happen when you fire someone? If the disgruntled ex-employee returns with a gun. What's the next worst thing? If the irate former employee comes back with an EEOC or State Human Rights Commission complaint. Most employees are good people, but there are plenty of men and women in the work place with personal demons. Some are simply mismatched to their roles. Some have addictions to drugs, booze, and sex. Some have severe health problems. There are others who are toxic because they are skilled manipulators, users, and takers. Many of these people wreak daily havoc in the workplace and may be working for you right now. Is your business at risk? If you are the owner or operator of a business, you must face some hard truths about people problems. When a conflict occurs---and it will---your employees will almost automatically have federal and state government agencies, courts, and even public opinion stacked against your company. What do you have? If you don't have an in-house human resources manager, you must quickly become adept at the real duties of that all-important role. Why? Conflicts can turn into expensive legal nightmares if they aren't handled quickly and professionally. Luckily, most of your people problems are not destined to be legal problems. Most messes are management problems. Mess Management: Lessons from a Corporate Hit Man sheds much-needed light on successfully eliminating the real problems when business owners and nonprofit leaders confront the sex, drugs, and rock and roll side of human resource management. Using key scenarios collected from real cases with organizations across the country, author and HR guru Steve Cohen provides vital management solutions coupled with related information on legal/regulatory requirements, that will help you resolve even the stickiest employee issues you may face.
