Measuring and Managing Customer Satisfaction

Measuring and Managing Customer Satisfaction Going for the Gold

Book (01 Apr 1997)

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Book information

ISBN: 9780873893640
Publisher: ASQC Quality Press
Imprint: ASQC Quality Press
Pub date:
DEWEY: 658.812
DEWEY edition: 20
Language: English
Number of pages: 228
Weight: 510g
Height: 238mm
Width: 160mm
Spine width: 20mm