Publisher's Synopsis
Do you know which of your activities contribute to profitable organisation performance and which don't? The fact is that measurement of management and business performance is now vital in an increasingly competitive world.
This invaluable briefing provides you with a platform to measure the success or failure of activities. It clearly indicates areas where improvements can be made and is key to effective long-term resource utilisation.
Contents include:
- Prerequisites for successful and effective performance
- Components of successful performance
- Qualitative measures of performance
- Performance appraisal
- Occupational health
- Quantitative aspects of performance
- Finance
- Managerial aspects
- Who uses performance measures?
- Points of inquiry
