Publisher's Synopsis
This revised edition considers basic topics of management theory, and includes many real-life examples. It contains new material on creative pay practices, learning theory, reinforcing theory, leadership, decision-making, developing intuition, conflict management, cross-cultural communication, training, interpersonal conflict, and transformational, transactional, and situational leadership. Sections cover managing individuals, managing groups in organizations, managing organizations and managing the processes of organizational behaviour. A current perspective on the changing business scene is offered as well as a balanced treatment of managerial skills and organizational behaviour research. Chapter openers and newslines based on articles from the business press are included and there are questions, exercises, and case studies.
