Publisher's Synopsis
This book aims to enhance the overall understanding and knowledge of professionals regarding the issues of information technology resources management.;Technological advances of information technology have created many new ways and structures in every facet of life. Today, without information technology-based services, the world would be a totally different place to live. Organizations of all type and size now are mastering services of this technology in their business strategies, productivity, customer services, control, and all other managerial functions to stay competitive.;The theme of the 1991 IRMA International Conference, held in Memphis, Tennessee, May 19-22, 1991, is the global issues of information technology and their implications on organizations. These proceedings include the papers, abstracts, and panel summaries of the conference presentations.