Publisher's Synopsis
This book gives you a series of just plain good ideas that you can use starting today. You'll find tips on how to get to know the people who work for you while still respecting and protecting their privacy. You'll see how to be an effective coach and how to match people to their work to get better results. You'll find out what motivates people--and what demotivates them--at work. You'll get practical, pragmatic advice on handling conflict and managing change.
There are lots of books written about leadership, but those are usually targeted at the CEO's of major corporations. This book gives you the view from the ground: at the manager's level.
