Publisher's Synopsis
No stories, just the process. A compilation of two books. Building a Citadel was written for strategic and tactical-level managers while Lean and Performance Driven was developed for tactical-level and operations managers.Building a Citadel outlines the top-down and bottom-up approach for building the organizational discipline and the precision of deploying performance-driven initiatives.Lean and Performance Driven is a compilation of implementation procedures at establishing a lean environment and a performance-driven work force.
