Publisher's Synopsis
The advisory role in organizations is more important today than it has ever been. To perform effectively, managers and professionals need the skills of the consultant. - - This revised and updated edition of Dr Margerison?s classic text has been designed to provide practical help for all advisers, whether working within or outside the organization. It covers every aspect of the process from interpersonal skills to organizational context, from planning to follow-up. Importantly it reflects developments which have taken place since the first edition was published and now includes new chapters on the impact that action learning has on change processes and the way the worldwide web is likely to influence consulting. Each chapter concludes with guidelines summarizing the content, and questions designed to help the reader to apply the material to his or her own activities. Fascinating real-life cases from Dr Margerison?s own experience are included, as well as examples drawn from the work of many well-known consultants.
