Publisher's Synopsis
This handy volume brings together 20 essays on the practice of kindness in the workplace and its benefits not only to the well-being of the individuals involved, but to the health of the business as a whole.
Chapters include:
Kindness is good for business
Your daily job can make a difference to others
Happiness at work is not a lost cause
Lead with kindness - you will get better results
Humanizing the modern workplace
Can excellent customer service exist without kindness?
Building a more diverse and inclusive workforce
Mental health in the new workplace normal
Each essay is supplemented by a list of talking points to stimulate further thinking and discussion.
Filled with wisdom and insight, Making Kindness Our Business promises to make work a more fulfilling shared activity for all.
