Publisher's Synopsis
The first step that any practice must undertake when applying for a legal aid franchise is to compile an office manual. This should document the firm's procedures on a whole range of practice matters, from client care to personnel training, and must comply with all the requirements of the franchising specification.;This is a solicitors' guide to drafting an office manual quickly and accurately in order to apply for a legal aid franchise. The new edition meets the standards of the Legal Aid Board. A copy of the Franchising Specification can also be stored inside the binder to create a central office reference.