Paperback (18 Aug 2015)
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As consumers, we have a greater selection of higher quality goods & services to choose from, yet our experience of obtaining & using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty & greater challenges in fulfilling orders. This text offers solutions to these problems.
| ISBN: | 9780743277792 |
| Publisher: | Free Press |
| Imprint: | Free Press |
| Pub date: | 18 Aug 2015 |
| DEWEY: | 658.812 |
| DEWEY edition: | 23 |
| Language: | English |
| Number of pages: | 354 |
| Weight: | 445g |
| Height: | 229mm |
| Width: | 152mm |
| Spine width: | 30mm |
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Hardback
Published 24 Aug 2023
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