Leadership and Management in the Hospitality Industry

Leadership and Management in the Hospitality Industry

2nd Edition

Book (01 Jan 2002)

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Publisher's Synopsis

Written as an assessible training manual for students and new managers, this textbook provides numerous case studies and practical tips while also emphasizing current trends and theories. Chapters include review questions and cover traditional and contemporary management principles, continuous improvement, the Malcolm Baldrige National Quality Awar

Book information

ISBN: 9780866122238
Publisher: Educational Institute, American Hotel & Lodging Association
Imprint: Educational Institute, American Hotel & Lodging Association
Pub date:
Edition: 2nd Edition
DEWEY: 647.94068
DEWEY edition: 22
Language: English
Number of pages: 429
Weight: 703g
Height: 222mm
Width: 171mm
Spine width: 19mm