Publisher's Synopsis
At a time of fast-moving changes in organizations and the way they are run, leadership skills are needed at every level by all those who deal with people. It is the way in which employees work with each other and with customers and suppliers that determines the quality, service, innovation and productivity a company will achieve.;The authors of this book set out to explain what leadership skills are required in a business and how they can be acquired. They examine four leadership elements - vision, values, environment/culture and behaviour - which exist in every organization, and suggest how, in order to be successful, a manager must improve his ability to align organizational culture, build powerful teams and train people towards higher personal performance. The text contains practical examples, highlighted discussions, charts and quotations.;The authors are founders and operating executives of The Achieve Group and act as consultants to Canadian institutions and government departments.
