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La Méthode Kano

La Méthode Kano Surpasser Les Attentes Des Clients En Offrant Une Valeur Ajoutée

Paperback (23 Jun 2023) | French

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Publisher's Synopsis

Surpassez les attentes de vos clients et créez un avantage concurrentiel grâce à la méthode Kano. Ce livre vous présentera une approche stratégique pour comprendre et répondre aux besoins et aux désirs de vos clients. Découvrez comment offrir une valeur ajoutée et développer des produits et services qui enchantent vos clients.

Book information

ISBN: 9782808697248
Publisher: Bod Third Party Titles
Imprint: Mustread
Pub date:
Language: French
Number of pages: 26
Weight: 36g
Height: 198mm
Width: 129mm
Spine width: 1mm

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