Publisher's Synopsis
Will help you react to your clients faster, match trends, beat your competitors, develop new innovations, build people networks and ultimately become a 21st Century leader. The aim of this document is to provide a practical hands-on introduction to Knowledge Management (KM), bringing together the various strands of KM, including a concise "how-to" approach to KM which will avoid buzz-words and present the key elements of KM in plain English; an accurate reflection of latest KM thinking from around the world - both from within organizations, academia and the media.
