Publisher's Synopsis
Information Services departments in many businesses fail to align with the business and struggle to provide the proper level of business and support. The resulting poor performance impedes business performance. These performance issues are not unique from business to business or from industry to industry. They follow a set of repeatable pattern. Periodic failures on the part of the Information Services are imminent and predictable. They are the result of a lack of strategy. The objective of this book is to provide strategic solutions for executive leadership with ultimate responsibility for Information Services. These strategic solutions will remove performance barriers.
