Publisher's Synopsis
"Interactional Supervision" offers practical strategies for formal and informal supervision and helps human services supervisors develop skills for working with staff individually and in groups. Shulman's real-life strategies identify and explain management skills needed in every phase of supervisory work. Based on his extensive research, Shulman presents solutions to problems that supervisors face on a day-to-day basis. Special Features: Packed with case examples to demonstrate successful techniques; Provides successful techniques field-tested in holistic studies; Describes research findings and includes summaries in all chapters.
