Publisher's Synopsis
Allen and Mary Bradford Ivey provide a practical approach that shows beginning counsellors and therapists how to conduct effective interviews using the Iveys' original Microskills approach in this fully-revised edition of their best-selling text. Students learn to master basic listening and influencing skills, how to conduct a full interview using only listening skills, and learn how to adapt Miscroskills and interviewing plans to meet the needs of multicultural clients. Each chapter includes multicultural commentaries and case studies to remind readers that different cultural groups think of the helping process in very different ways and that issues of gender, language, religion, physical disability, affectional orientation, and experience with life trauma (such as child abuse, rape, Vietnam) are factors that should be considered.
