Paperback (12 Aug 2002)
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A pocket-sized reference book for anyone going for qualifications, or working in, IT service management. Complementing the complete "IT Infrastructure Library" (ITIL), it hammers home the message that IT services exist solely to support the business and its efficient and effective operation.
TSO is one of the largest publishers by volume in the UK, publishing more than 9,000 titles a year in print and digital formats for a wide range of clients. We are part of the Williams Lea Group, the global leader in corporate information solutions.
| ISBN: | 9780952470625 |
| Publisher: | TSO |
| Imprint: | TSO |
| Pub date: | 12 Aug 2002 |
| Language: | English |
| Number of pages: | 70 |
| Weight: | 80g |
| Height: | 160mm |
| Width: | 101mm |
| Spine width: | 6mm |
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