Publisher's Synopsis
Excerpt from I/S Design Team Performance: A Control Theory Perspective
The increased use of information technology as a key element of strategy has been well documented (bakos and Treacy 1986, Cash and Konsynski 1985, Ives and Learmonth 1984, Parsons 1983, Rockart and Scott Morton And yet, the ability to effectively manage the development of information systems (i/s) still represents a significant challenge. Kemerer for example, noted that backlogs in US have been increased substantially over the last decade and a high percentage of systems finish over budget and late. In this paper we examine the performance of US design teams from the perspective of control theory.
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