Publisher's Synopsis
One of a series of regularly updated Study Texts providing coverage of the examinations of the Institute of Chartered Secretaries and Administrators (ICSA), this workbook covers the entire syllabus and includes numerous questions from past examinations with full suggested solutions.;The text has been fully revised to meet the requirements of the 1989 course and was designed primarily for students taking Part 2 of the ICSA examinations, but it is also likely to be of value as a general guide for anyone undertaking the task of office administration.
