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"I Love You More Than My Dog"

"I Love You More Than My Dog" Five Decisions That Drive Extreme Customer Loyalty in Good Times and Bad

Paperback (25 Oct 2011)

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Publisher's Synopsis

  • A new bible for customer service designed to show businesses how to wow their customers.
  • Customer relations is at the heart of any successful business.
  • Demonstrates the power of new social media techniques such as Facebook and Twitter.
  • Features an afterword by Tony Hsieh, CEO of Zappos.com.

Book information

ISBN: 9781591844419
Publisher: Penguin Random House Group
Imprint: Portfolio
Pub date:
DEWEY: 658.8343
DEWEY edition: 23
Language: English
Number of pages: 224
Weight: 202g
Height: 213mm
Width: 143mm
Spine width: 15mm