Publisher's Synopsis
This book does not help you find the root causes to problems. Problem-solving is dealt with in I keep record of Problems Being Solved.This book helps you understand the mistakes that were made. Mistakes cause problems if you are unlucky. My view is that I can tolerate a mistake the first time it happens, but not the second time. We must take the time and learn from the mistake. The main aim of looking at the mistake is to prevent the mistake from happening again.The Swiss Cheese Model is presented in this book with minor adjustments. (Mikael Krogerus and Roman Tschäppeler, The Decision Book: Fifty models for strategic thinking by Profile Books as translated by Jenny Piening.)Please use the following pages to think about the mistakes and Record Mistakes.