Publisher's Synopsis
This well-written text focuses on human resource management practices in the multinational multi-service providers. This book collates and reviews, in a manner designed to be both accessible and comprehensible to the interested reader, the extensive body of academic literature which has been developed over the last twenty years. In addition, it provides a perspective on current human resource management issues, practices and problems based in part on interviews with senior personnel. Most suitable for scholars and practitioners of business and management, social policy/sociology and economics.