Publisher's Synopsis
For undergraduate courses in Human Relations, Applied Psychology, Human Relations in the Workplace, Career Development; also appropriate for a course in Interpersonal Skills Training.
Accomplished author and national speaker, Andrew DuBrin brings his expertise of Human Relations and Business Psychology to this ninth edition. Today's work environment continues to demand more and more from workers. Balancing work and home, time management, cultural differences among workers, team skills, customer service, job search, career management, and effective leadership skills are just some of the area where students need guidance before entering the workplace. In this text, basic concepts are introduced to enhance understanding of key topics then, skill-building suggestions, exercises, and cases are presented that are crafted to improve the interpersonal skills related to each topic.
