Publisher's Synopsis
For courses in Human Relations and Interpersonal Skills.
Good work habits, time management, computer skills, and ethics are just a few of the competencies students will find essential in a variety of future jobs. Designed to help students enhance their interpersonal skills in the workplace, this text is a blend of current and traditional interpersonal topics with a strong emphasis on skill development and self-assessment. Basic concepts are introduced to enhance understanding of key topics; then, skill-building suggestions, exercises, and cases are presented that are crafted to improve the interpersonal skills related to each topic. This text offers a more personal and job-oriented (and less managerial) approach than others on the subject.