Publisher's Synopsis
For courses in Interpersonal Relations, Interpersonal Skills, Human Relations and Professional Development.
Designed to help students enhance their interpersonal skills in the workplace, this text explores a blend of current and traditional interpersonal concepts-and features a heavy emphasis on skill development and self-assessment through an extensive variety of skill-building suggestions, exercises, and cases related to specific topics. It offers a more personal and job-oriented, and less managerial approach than other texts on the subject.