Book (01 Jan 1987)
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Explains how to avoid dissatisfied customers, stresses the importance of quality customer service, tells how to handle common problems, and suggests a reward system to improve service.
| ISBN: | 9780399133015 |
| Publisher: | Putnam's Sons |
| Imprint: | Putnam's Sons |
| Pub date: | 01 Jan 1987 |
| DEWEY: | 658.812 |
| DEWEY edition: | 19 |
| Language: | English |
| Number of pages: | 190 |
| Weight: | -1g |
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