Publisher's Synopsis
Want to be in business for yourself? A computer repair service may be perfect for you. But how do you start and run a computer service business? First, read this book, written by a computer technician with more than nine years' experience working for himself. I started my business from scratch and built it up to a viable, full-time enterprise, and I will show you how to do the same. This book is full of practical hints for running a computer repair and service business. For example, you'll learn how to handle clients who call you wanting a "quick answer on the phone" or what to do when someone cancels an appointment at the last minute. You'll also learn - What you need to get started - Where and how to advertise for the best results - How to decide what to charge - How to keep clients, even difficult ones, happy - How to talk to clients on the phone and at their home or business - What records you must keep, and how to keep them - And much more
