Publisher's Synopsis
A must for everyone new to team leadership. This best–selling guide describes exactly what facilitation is and is not, and tells you how to do it effectively. Written by work team expert Fran Rees, it recommAnds specific steps leaders can take to build consensus, gain commitment, help others solve problems and make decisions, and leverage the experience of each team member. As useful to the experienced team leaders as it is to the beginner, it presents day–to–day strategies you can use to develop teams that shine.
