Publisher's Synopsis
The 'How to Lead Great Investigations' workbook gives you concepts and tools to improve your investigation process and the effectiveness of your investigators. The workbook includes eleven exercises from the virtual 1-day workshop that you can use to help collect better evidence in less time, facilitate and lead interviews and investigation team meetings more effectively, and create better investigation reports and corrective actions. A 'Finding Time for Improvement' bonus section is also included to help you convert non-value added job time into proactive work time. This workbook is also a great tool that incident investigators and problem solvers can use to practice the skills they learned in a TapRooT(R) 5-day Root Cause Analysis Team Leader course.
