How to Influence Others at Work

How to Influence Others at Work Psychoverbal Communication for Managers

Hardback (13 Jun 1988)

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Publisher's Synopsis

How to Influence Others at Work: Psychoverbal Communication for Managers discusses neuro-linguistic programming techniques for managing personnel. The book is comprised of nine chapters that tackle various issues concerning the utilization of psychoverbal communication in management.

Chapter 1 discusses how conversation succeeds and fails. Chapter 2 covers working preference, and Chapter 3 deals with the planning of conversation. The book also talks about establishing rapport with operation pacing, and then discusses inquiry techniques. Diagnosing and summarizing, as well as the how-tos of leading people to solutions; proposing a convincing solution; and giving advice and handling criticism, are also covered and discussed.

The text will be of great use to managers who are looking for methods in managing their employees efficiently.

Book information

ISBN: 9780434912858
Publisher: Elsevier Science
Imprint: Butterworth-Heinemann
Pub date:
DEWEY: 658.45
DEWEY edition: 19
Language: English
Number of pages: 130
Weight: -1g