Publisher's Synopsis
A care for the industrial welfare is a 'must'. Overlooking the genuineness of their demands regarding sufferings will only make the work force rise with anger. If they are understandable, then the problem is eliminated. So, a good reasoning power, healthy approach is essential for managing Conflicts and Collective Bargaining.Total submission to the unions is also inadmissible. The management should always be in the elated state at the same time show consideration without total submission.
