Publisher's Synopsis
This book offers a process for conceiving solutions to complex, wicked, messy, swampy or socio-technical problems. When charged with complex problem solving, a useful set of concepts needs to emerge, be agreed, and acted upon. Using relevant examples and solution mapping, Mike Metcalfe explains how pragmatic philosophy can be used as a process for solving such issues.
To explain why and how to formulate reflective, pragmatic, or concept driven problem-solving, this book uses the concepts of:
- Pragmatic inquiry
- Stakeholders' concerns
- Idea networking
- Solution concepts
- Paradoxical outcomes, and
- Intent (with related actions).
This innovative book will be of interest to academics, postgraduate students and managers charged with solving complex social or managerial problems.
