Publisher's Synopsis
Good employees are hard to find, and they can be easy to lose. But there's a simple tool every manager can use to ensure that star performers and solid contributors alike will feel energized, engaged, and excited-and that they will give you fair warning if they are unhappy. It's called the stay interview, and this book is the manager's definitive guide. The idea is simple ask people how they like their jobs and what would keep them there. They explain how to create an atmosphere that will make the interview more comfortable and provide dozens of suggested questions and icebreakers. Stay interviews prevent exit interviews. They cost nothing, and the price of not doing them-in lost talent and time-can be huge.
