Publisher's Synopsis
The revised and updated seventh edition of Health Professional and Patient Interaction emphasizes respectful interactions in a wide range of health care settings. Strategies for effectively communicating with patients of all ages, as well as abusive, depressed and impaired patients, are illustrated through examples and various scenarios.
- Patient Cases introduce the patient's point of view to illustrate key principles and encourage a more personal connection.
- Reflections boxes challenge you to apply critical thinking skills and your personal experience to different scenarios.
- Questions for Thought and Discussion at the end of each section help you apply your knowledge to a variety of situations.
- Interdisciplinary approach addresses basic issues that apply to many different healthcare disciplines.
- Strategies for effective communication are shown with patient examples and scenarios, applied to patients of all ages and with various levels of physical and emotional impairment.
- An emphasis on respect and ethics sets up a basis for building positive relationships with patients.
- Updated health care terminology keeps you current with communication in today's health care settings.
- Expanded content on diversity reflects diverse patient populations and shows how to respect differences.
- NEW author Regina Doherty brings an occupational therapy perspective to this edition.