Publisher's Synopsis
One of the major inadequacies of our culture is our inability to verbally confront one another. It kills interpersonal relationships. It is a time bomb within families. It causes low productivity, promotes mediocre
performance, business failures, lawsuits, marital arguments, boredom, and apa- thy. It creates stress and heartache. Itincreases our consumption of aspirin, alcohol, and drugs. Very few even recognize it as a problem, and even fewer know what to do about it.
Well, my friends, those days are about to end. You are about to learn a new and proven technique that will help you toconfront verbally and reach a mutual agreement through collaboration.
Handling Verbal Confrontation is an uplifting and revealing book that can immediately improve your skill level when verbally confronting others. The book presents a step-by-step method to obtain consensus from "Win-Win-Win" confrontations. It offers sound advice on how you can build relationships in the midst of adversarial situations.
