Publisher's Synopsis
The aim of this handbook is to equip managers and human resource development professionals with the practical tools necessary to evaluate training programmes and to measure their effectiveness and profitability. Using real-life examples and clear illustrations the book demonstrates how to determine training programme costs, calculate the return on investment, assess the attitude towards training evaluation in an organization, select the optimum evaluation strategy, design programme evaluation instruments, compare and select the most effective and efficient data-collection methods, analyze evaluation data, obtain management commitment and support and communicate the results of training programmes.
