Publisher's Synopsis
Tough economic conditions have resulted in top business managers scrutinizing, often down to the last penny, the cost-effectiveness of each and every department. However, the profitability of the training function is notoriously difficult to measure. When proof is needed training managers don't always have the know-how to be able to produce it. This second edition of the "Handbook of Training Evaluation and Measurement Methods", with its tried and tested methods, will equip training managers and human resource development professionals with the practical tools needed to evaluate the training functions.;Major additions to the second edition include: an additional chapter addressing the role of computers in HRD evaluation; a section of pertinent questions for discussion at the end of each chapter, fully reworked references; a major new section on evaluating external facilities; 14 new methods of training delivery (based on the Mayo and Dubois model); a focus on group training; extensive up-dating of general information, examples, research programmes and case studies.
