Publisher's Synopsis
Using an approach that blends theory and applications, the authors of this group communications text continue to emphasize the importance of evaluating group dynamics in their varied contexts. The importance of the ethical responsibilities of a group are emphasized, and the analysis of small group decision-making processes, both as a non-participant and as an active member of the group using the participant-analyst model and more formal instruments, is encouraged. There is also comprehensive coverage of conflict management, showing the sources, functional benefits, and means to control conflict (ch. 10). The use of real life examples of group communication throughout the text helps students easily transfer principles and concepts to their own situations. In the third edition, adopters will find expanded coverage of group culture and group norms, as well as listening as it relates to group success and leadership; up-to-date information on focus groups and teleconferencing; and expanded advice on conducting library research.;Also available are an instructor's manual (0-07-071078-3); CTB 5.25" IBM PC (0-07-833011-4); and a video (0-07-071079-1).
