Publisher's Synopsis
This volume retains from its First Edition a task-oriented focus on helping small groups generate, develop and select ideas, as well as its coverage of solutions to the problems experienced when using various group techniques. New to this edition are: more accessible coverage of Interpretive Structural Modeling (ISM), an effective tool for helping groups make choices, so that this technique can be used without a mainframe computer; and, at the end of each chapter, a `step-by-step′, detailed description written from the perspective of the reader as facilitator.
