Publisher's Synopsis
Leadership is the art of designing transformative conversations. Real change is needed, now, more than ever. This change can't happen through force, edict or persuasion. The future will be built through conversation - and 'Good Talk' will show you how. 'Good Talk' is a step-by-step framework to effect change in your personal and professional conversations. With dozens of tools and interactive components, Good Talk is a handbook to navigate the conversations that matter.