New edition
Paperback (01 Apr 2009) | Spanish
Includes delivery to the United States
1 copy available online - Usually dispatched within two working days
The leading standards within the Service Management Community explained! The Official itSMF Pocket Guide to ITIL V3 This really popular pocket guide is a quick, portable reference tool designed for managers, to give an overall picture of the ITIL V3 upgrade. Covering not only the ITIL V3 Service Lifecycle approach, to provide even greater value, this handy new guide also describes the ITIL V3 functions and processes in a separate section as well!
| ISBN: | 9789087531065 |
| Publisher: | VAN HAREN PUBLISHING |
| Imprint: | VAN HAREN PUBLISHING |
| Pub date: | 01 Apr 2009 |
| Edition: | New edition |
| Language: | Spanish |
| Number of pages: | 174 . |
| Weight: | 166g |
| Height: | 160mm |
| Width: | 106mm |
| Spine width: | 12mm |
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