Publisher's Synopsis
This report examines how employee attitudes and behaviour can improve customer retention and company sales performance. It presents data to demonstrate these links and shows how other businesses can use this information.
Paperback (21 Jun 1999)
Not available for sale
Includes delivery to the United States
Out of stock
This report examines how employee attitudes and behaviour can improve customer retention and company sales performance. It presents data to demonstrate these links and shows how other businesses can use this information.
ISBN: | 9781851842841 |
Publisher: | Institute for Employment Studies |
Imprint: | Institute for Employment Studies |
Pub date: | 21 Jun 1999 |
DEWEY: | 658.314 |
DEWEY edition: | 21 |
Language: | English |
Number of pages: | 44 |
Weight: | 113g |
Height: | 227mm |
Width: | 166mm |