Publisher's Synopsis
If you treat your employees with respect and kindness, if you motivate and equip them with the tools they need to do their job, and if you treat them like they're Number 1, they, in turn, will unleash a passion to serve your customers like they have never been treated before. Your employees will offer a World-Class Customer Service Experience to everyone who enters your place of business. With the Fresh Customer Service Executive Summary audio book, you get approximately one hour of the choice titbits and insights in a fraction of the time it would have taken you to read or listen to the whole book. Approximate running time: 75 minutes.
