Publisher's Synopsis
This French-language course and concerns the provision of service from the point of view of UK tourism and leisure professionals. It is built around a variety of situations such as reception, information giving and gathering, food services and sales. The course is structured as a series of 12 units, each of which is centred around one particular leisure or tourist attraction, and focuses on typical situations that a member of staff working there may have to deal with. The cassette pack includes all the dialogues featured in the accompanying book, listening exercises, plus vocabulary lists for pronunciation practice. The series is suitable for a wide range of students, including those following Travel and Tourism City & Guilds, BTEC ND/HND, RSA courses, GNVQ Level 2/3 Leisure & Tourism courses, and short training courses for the industries' professionals.