Publisher's Synopsis
For junior college or undergraduate courses in hotel management, lodging operations, and hospitality.
Written in an easy-to-read, easy-to-understand, easy-to-remember style, Foundations of Lodging Management tells readers the basics about how the lodging industry and the hotels in that industry operate. Included are chapters on the history and structure of the lodging industry as well as on the individual operating departments such as front office, sales and marketing, housekeeping and maintenance that are so vital to the success of a hotel. The text concludes with an extensive chapter detailing alternative "careers" in the lodging industry.
