Publisher's Synopsis
Essentials of Operations Management and Supply Chain Management for Business and Technical Professionalsis a detailed foundation for the concepts surrounding operations management. It not only provides the essentials of operations management, but also supplies a bridge between operations and the supporting functions.Designed for both current and future business and technical professionals, Essentials of Operations Management and Supply Chain Management for Business and Technical Professionals: introduces readers to operation theories and principles, as well as vital tools and techniques required for managing operations. stresses the importance of operations management, as operations are what produces said product for willing customers - generating revenue. introduces key performance indicators (KPI's)to measure operations management success. KPI's are measurable values such as customer value, resource optimization, and productivity. teaches how to attain optimal operations excellence by having operation teams rely on support from business units (Marketing, Human Resources, Logistics, etc.) and technical disciplines.
