Publisher's Synopsis
This text presents the basic tools of descriptive and inferential statistics. By integrating quality control concepts throughout key chapters, and by using actual data sets to highlight real-world business applications, the authors illustrate how statistical tools actually drive the decision-making process.;This edition contains expanded discussion of contingency analysis, and mini-cases based on actual situations, which are used to identify key issues and to choose the appropriate approach for dealing with those issues. Solved problems at the end of each chapter offer additional applications, showing students how typical problems can be solved.
